PRESCRIPTION UPDATE - 23rd March 2020
Please note that we are no longer allowing patients to bring their repeat prescription slips to the practice. If you need your repeat medication this can be done via online services, if you are registered, via email and now during this time we will accept requests over the phone. Please contact the practice on 01327 703333 and speak to patient services for more information.
UPDATE....... 20th March 2020
As from Monday 23rd March All booked appointments between 7.30am and 8.00am at Danetre Medical Practice are now cancelled. If this affects you, you will receive a letter in the post. If you feel your booked appointment is urgent please contact the practice on 01327 703333 to discuss. Please do not attend the practice.
All routine appointments suspended in response to the coronavirus (Covid-19) outbreak
We have moved to a same-day, ‘doctor first’ appointment system where all requests for an appointment will be triaged first by a clinician.
We will ask you five questions and if your answer to these questions is yes we will ask you to ring NHS 111.
- Do you think you have coronavirus?
- Have you been to a country of high risk in the last 14 days?
- Have you been in contact with a case of confirmed corona?
- Have you had a fever in the last 7 days?
- Have you had a cough in the last 7 days?
If you answer no, then we will take a current mobile number from you and will call you back. We will only call twice so please make sure you have your telephone with you at all times.
The clinician who rings you back will then decide whether your needs can be addressed by the telephone consultation, or whether you need to come to the surgery for a face to face appointment. We have also taken the decision to operate a patient enquires telephone/online process only.
This means you can only contact us by telephone or email if you have an enquiry.
Telephone: 01327 703333
We have developed this system after receiving guidance to assess patients online or via telephone to mitigate the potential spread of coronavirus.
We want to prevent anyone with the virus that should be self-isolating turning up to surgery where they put healthcare professional and other patients at risk.
This pre-emptive move means we are still meeting our priority to ensure that NHS patients can easily access high-quality clinical care and services that are aligned with the government’s coronavirus action plan.
We thank you for your patience at this unprecedented time.
CORONAVIRUS UPDATE 6TH MARCH 2020
Under guidance from NHS England and Public Health England, with immediate effect, ALL on the day/urgent appointments are currently unavailable to book online.
Please contact the surgery on 01327 703333 to book an appointment, where you will be asked a series of questions as part of our triage process.
We apologise for any inconvenience and thank you for your patience and understanding.
CORONAVIRUS..... Please read
The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The current risk to the general public is moderate.
You can help too.
Germs can live on some surfaces for hours. To protect yourself and others:
- Always carry tissues with you and use them to catch your cough or sneeze.
- Bin the tissue, and to kill the germs, wash your hands with soap and water, or use a sanitiser gel.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
If you have travelled from Wuhan or Hubei Province to the UK in the last 14 days you should immediately:
- stay indoors, avoid contact with other people and call NHS 111 to inform them of your recent travel to the area
Please follow this advice even if you do not have symptoms of the virus.
If you have travelled from elsewhere to the UK in the last 14 days and develop symptoms of cough, fever or shortness of breath, you should immediately:
- stay indoors, avoid contact with other people and call NHS 111 to inform them of your recent travel to the country
Please follow this advice even if your symptoms are minor
This is the best way to slow the spread of almost any germs, including Coronavirus.